Shipping & Returns
We send all our packages within 3 business days of receiving your order. You will receive a tracking number over email when your order is shipped.
Our goal is to make our customers happy! We will strive to do everything in our power to make things right if you have a problem with your order.
If any items in your order were damaged during shipping, please contact us within 3 days of receiving your package.
If you are not happy with one of our products, or have concerns about the quality, please don't hesitate to contact us by email with your questions and we'll be happy to assist you in a timely manner.
If you feel there is a problem, we ask that you not dispose of your product. We strive for the best quality, and so we'll need the product back in order to investigate. If we determine that there is a problem with the product we sent you, we will refund your shipping costs as well as the cost of the product.
After contacting us, please mail your item using a trackable delivery service to: Meyer's Beeswax, 530 Main Street, Winfred, SD 57076. Save your tracking number, in case there is a problem in transit.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
If you haven't yet received your refund, please check with your bank or credit card company again. It may take some time before your refund is officially posted. If you’ve done this and you still have not received your refund, please contact us by email.